Yes. Each cup is photographed and listed individually. You’ll receive the exact piece shown on its product page.
Yes. Each cup is hand-painted with mineral pigments in Jingdezhen. We don’t use prints or decals.
Search its design name without the item number to find other versions. Cups in the same series share a design, but their colors, brushwork and textures vary.
Measurements and capacity are listed on each product page.
Yes. Our cups are made for everyday use. Cup and plate samples were lab-tested for lead and cadmium release, and neither was detected.
Pieces with gold or silver details must be hand washed and kept out of the microwave. Pieces without these details can go in the dishwasher or microwave.
For all pieces, we recommend hand washing with a soft sponge and mild dish soap to preserve the surface sheen that develops with use.
The mineral texture is an intentional part of the design. Some surfaces look darker when wet and return to their usual color as they dry.
Every cup comes in its own gift box and can be sent directly to the recipient. For a gift message or other requests, leave an order note or email us—we’ll do our best to help.
Standard U.S. shipping is free. Most orders ship in about one business day, with delivery usually taking 5–8 business days after dispatch. We’ll email your tracking information.
No. We arrange customs clearance and cover import duties for U.S. orders. You won’t be asked to pay additional import charges on delivery.
Yes. Contact us within 30 days of delivery; your cup must be unused, undamaged and in its original condition. Returns go to our U.S. location in Georgia, and you cover return shipping—we charge no restocking fee.
Approved refunds are processed to your original payment method within two business days after inspection. Your bank may take additional time to post the refund.
Email us within 7 days of delivery with your order number and clear photos of the broken cup and its shipping packaging. Once the transit damage is confirmed, we’ll issue a full refund.
Contact us as soon as possible. If your parcel has already shipped, we’ll try to intercept it, but interception isn’t guaranteed. If it cannot be stopped, you’ll need to receive it and follow our return process.
Email us with your order number so we can check the shipment or order. If you received the wrong piece, please include a photo.
Questions or special requests? Email hello@mythandclay.com.
For other destinations, see our Shipping Policy. Full return conditions are in our Refund Policy.